Privacy Policy

SECTION / 01 · Who We Are

Jiangsu X Machinery Co., Ltd. is an industrial machinery manufacturer based in Wuxi, Jiangsu Province, China. We specialize in custom roll forming lines, punching and leveling units, automated changeover systems, flying shear cut-off units, and turnkey metal forming production lines.

Our core manufacturing and engineering capabilities encompass:

• Cable tray, strut channel, and support system roll forming lines
• Industrial racking, upright, and shelving roll forming systems
• Grain silo corrugated plate and stiffener production systems
• C / U / Z structural purlin and framing profile lines
• Floor decking and roofing sheet forming machines
• Insulated sandwich panel continuous production lines
• Customized heavy-gauge and precision industrial section lines
• Turnkey integration: decoiling, leveling, servo feeding, hydraulic punching, welding, roll forming, cutting, and auto-stacking

For the purposes of this Privacy Policy, Jiangsu X Machinery Co., Ltd. serves as the data controller responsible for the personal data and commercial information collected through our official digital channels, inquiries, and authorized representatives.

SECTION / 02 · Information We Collect

We collect only information reasonably necessary to conduct engineering evaluations, provide commercial quotations, execute manufacturing contracts, and deliver post-sale industrial equipment support.

2.1 Information You Provide Directly

• Contact Information: Name, professional job title, company name, corporate email address, direct phone number, WeChat ID, and country/region.
• Profile & Technical Specifications: Profile drawings (CAD, DWG, DXF, PDF), finished section dimensions, tolerances, raw material types (e.g., galvanized steel, CR/HR, stainless steel, aluminum), yield strength, strip thickness, line speed targets, and desired punching configurations.
• Production Requirements: Target output capacity, plant layout constraints, power/voltage requirements, degree of automation (manual, semi-automated, fully automated with packaging), and roll tooling preferences.
• Commercial & Transaction Data: Inquiry history, quotation records, technical agreements, proforma invoices, sales contracts, payment references, export/customs documentation, and bill of lading details.

2.2 Information Collected Automatically

When browsing our website, technical diagnostic data may be collected automatically by our server infrastructure or analytics tools, such as:

• IP address and approximate regional geolocation
• Browser type, version, and device operating system
• Referring URLs, search keywords, and navigation pathways
• Page view counts, interaction timestamps, and dwell time

2.3 Sensitive Personal Information

Our website and services are intended exclusively for professional B2B industrial transactions. We do not solicit or process sensitive personal data (e.g., health information, biometric data, religious beliefs, political affiliations). Please do not include unnecessary sensitive personal information in your RFQs or design files.

SECTION / 03 · How We Use Your Information

We process collected data under legitimate B2B commercial practices for the following purposes:

• Inquiry Response & Communication: To respond to your questions and establish direct commercial and engineering contact.
• Profile & Tooling Feasibility Analysis: To evaluate product cross-sections, forming station requirements, roller flower progression, and mechanical clearances.
• Quotation & Proposal Development: To generate detailed machine specifications, electrical automation schemes (PLC/servo), line layout blueprints, and commercial pricing.
• Order Manufacturing & Quality Control: To manage fabrication, precision CNC roller machining, frame welding, mechanical assembly, wiring, and trial production / factory acceptance testing (FAT).
• Logistics & International Delivery: To arrange export packaging, container stuffing, sea/air freight booking, and customs clearance paperwork.
• Commissioning & After-Sales Support: To dispatch service technicians, conduct remote diagnostics, provide operator training manuals, and supply replacement parts or tooling.
• Website Security & Optimization: To protect our servers against malicious access and improve the performance and usability of our product catalog.

SECTION / 04 · Legal Basis for Processing

Depending on applicable regulations (such as the GDPR for European customers or standard commercial laws), our legal grounds for processing include:

• Contractual Performance: Fulfilling equipment manufacturing contracts, factory testing, shipping, and warranty commitments.
• Pre-Contractual Measures: Formulating customized engineering proposals and price estimates upon your formal request.
• Legitimate Interests: Managing ordinary B2B commercial relationships, providing ongoing technical support, and securing corporate infrastructure.
• Legal Obligations: Compliance with international export regulations, tax filings, customs reporting, and commercial accounting requirements.

SECTION / 05 · Cookies & Tracking Technologies

We use standard cookies to ensure website reliability and measure traffic engagement.

• Essential Cookies: Required for site navigation, load balancing, security certificates, and core technical functionality.
• Performance & Analytics Cookies: Used to understand user visits, evaluate high-demand machinery categories, and optimize user experience.

You can adjust, block, or delete cookies via your browser settings; however, disabling certain cookies may impact specific site functions or inquiry submission forms.

SECTION / 06 · Third-Party Services & Sharing

X Machinery does not monetize, sell, or trade customer information. We disclose minimal, necessary data only to trusted service providers essential to business operations:

• Hosting & Network Infrastructure: Cloud hosting, Content Delivery Networks (CDNs), and SSL security providers.
• Logistics & Shipping Agents: International freight forwarders, shipping lines, port handlers, and customs brokers necessary for physical machine delivery.
• Financial Institutions: Authorized commercial banks processing export letters of credit (L/C), telegraphic transfers (T/T), and currency exchanges.
• Legal & Compliance Authorities: Government customs offices or regulatory authorities when strictly required by enforceable legal statutes.

SECTION / 07 · Data Retention & Security

We retain project records, machine mechanical/electrical drawings, PLC backup software, and order details for the service life of the supplied equipment to ensure long-term spare tooling availability, maintenance, and technical consultation. Routine browsing analytics and general non-contractual inquiries are deleted or anonymized when no longer operationally required.

We maintain appropriate organizational and technical measures—including HTTPS encryption, network firewalls, and restricted file access—to safeguard client engineering files and contact data from unauthorized disclosure, theft, or tampering.

SECTION / 08 · International Data Transfers

Jiangsu X Machinery Co., Ltd. is headquartered in Wuxi, Jiangsu Province, China, serving global manufacturing clients across Europe, the Middle East, the Americas, Asia, and Africa. Information provided through digital channels may be transmitted, processed, or backed up on servers and corporate systems situated in China. We take standard precautions to ensure cross-border data handling meets adequate security standards.

SECTION / 09 · Your Data Rights

Subject to applicable regional legislation, you may exercise specific rights regarding your personal information, including:

• Requesting access to the personal data we hold about you.
• Requesting corrections to outdated, incomplete, or inaccurate records.
• Requesting the deletion of your personal contact data (except where ongoing contractual, accounting, or export compliance retention is mandatory).
• Withdrawing consent for marketing communications or requesting restriction of data processing.

To exercise any of these rights, please send a written request to devin@xrollformer.com.

SECTION / 10 · Contact Us

If you have questions, comments, or data inquiries regarding this Privacy Policy, please get in touch with our team directly: